Access Bank Dismisses Claims of ₦500m Missing from Customer's Account

Access Bank has firmly denied allegations made by popular social media influencer Vincent Martins Otse, also known as VeryDarkMan, about ₦500 million allegedly disappearing from a customer’s account. The bank described the accusations as baseless and reaffirmed its commitment to ethical practices and the security of customer funds.

The allegations surfaced in a viral video where VeryDarkMan claimed that Access Bank engaged in unethical practices involving the account of a deceased customer. He alleged that ₦500 million went missing in the process. The video sparked widespread attention and discussions online.

In a statement released on Sunday via its official social media channels, Access Bank categorically refuted the claims, assuring the public of its integrity and dedication to safeguarding customers’ funds. The bank emphasized that its operations strictly adhere to the highest ethical standards.

The statement read: “Our attention has been drawn to a video on social media wherein allegations of missing funds and unethical behaviour have been made against Access Bank Plc. First and foremost, we wish to emphasise that the safety and security of our customers’ funds are core priorities which we take seriously. Second, Access Bank Plc does not engage in or condone any unethical behaviour.”

Access Bank clarified that the claims of missing funds were thoroughly investigated by the bank and independent stakeholders in the banking industry. The investigations confirmed that no such amount or any other funds were missing from the account in question or any other customer’s account.

The statement continued: “In the instant case, the allegations of missing funds in the bank are most untrue and baseless. There is no ₦500 million or any other fund or amount missing from the subject customer’s account or from any other customer’s account with us.”

Access Bank also urged the public to disregard sensational and unverified claims aimed at misleading and misinforming people. The bank reiterated its focus on maintaining customer trust while adhering to privacy laws and ethical banking practices.

The incident highlights the growing impact of social media allegations on corporate reputations and the importance of fact-based discourse in addressing sensitive financial matters. Access Bank assured its customers and stakeholders of its commitment to transparency and the protection of their interests.

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