Safaricom Distances Itself from Arrest of Albert Ojwang

• Jun 11, 2025

Safaricom has denied any involvement in the recent arrest of Albert Ojwang, following public speculation linking the company to the incident. The telecommunications giant issued a statement to make its position clear and to assure customers of its continued commitment to data privacy and security.

In its official response, Safaricom emphasized that it had nothing to do with the arrest and that any claims suggesting otherwise were false. While the company did not provide further details about Ojwang’s case, it used the opportunity to reaffirm its responsibility in protecting customer data and maintaining trust.

“We have always been safe and secure in how we handle their data, and we will continue to do so now and in the future,” the company said. This assurance appears aimed at calming concerns from users who may have feared their personal information was compromised or misused.

Although the circumstances surrounding Albert Ojwang’s arrest remain unclear from Safaricom’s statement, the company's quick move to clear its name signals the seriousness with which it treats both public perception and legal integrity. It also reflects the wider importance of data protection in Kenya, where digital services are widely used and concerns over privacy are growing.

Safaricom, which is the country’s largest telecom provider, handles the personal information of millions of users through services such as M-Pesa, mobile calls, and internet connectivity. As such, it is frequently expected to meet the highest standards of security and transparency.

The statement did not mention whether Safaricom had been contacted by authorities in relation to Ojwang’s arrest or whether any of its systems were involved in the case. Instead, the company focused solely on reaffirming that it had not played any role and that customers should remain confident in the safety of their data.

With the matter now drawing public interest, it remains to be seen whether further details will emerge from law enforcement or other parties involved. For now, Safaricom’s message is clear: it had no part in the arrest and remains committed to safeguarding user data.